Privacy Policy
At Southern Rise Farms, your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us online. By using our site, you agree to the terms outlined in this policy. For questions, please visit our FAQ page or Contact page.
1. Information We Collect
When you place an order, sign up for our newsletter, or contact us, we may collect the following information:
- Name, email, phone number, and shipping address
- Payment details (processed securely through third-party providers)
- Account login details, if you create an account
- Website usage data such as cookies, IP address, and analytics
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide shipping updates, invoices, and order confirmations
- Communicate with you about your account or inquiries
- Improve our website and customer experience
- Send newsletters or promotions (only if you opt in)
3. Sharing Your Information
We never sell or rent your personal information. We only share it with trusted partners when necessary to:
- Process payments and fulfill deliveries (e.g., USPS, UPS, Shippo, Stamps.com)
- Provide email, analytics, and marketing tools (e.g., Google Analytics)
- Comply with legal obligations
4. Cookies and Tracking
Cookies help us analyze website traffic and improve performance. They also allow us to remember your preferences during future visits. You can disable cookies in your browser settings. To learn more, visit allaboutcookies.org.
5. Data Security
We use industry-standard safeguards to protect your data. While no online method is 100% secure, we work with trusted providers to keep your information safe.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time. To make a request, please email us at [email protected]. You may also opt out of marketing emails by using the unsubscribe link at the bottom of our newsletters.
7. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that information has been provided by a child, we will delete it immediately.
8. Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices or content of these third-party sites. For example, you may visit our Facebook and Instagram pages to connect with us, but those platforms have their own privacy policies.
9. Marketing and Communications
From time to time, Southern Rise Farms may send you promotional emails, newsletters, or special offers that highlight new products, seasonal farm updates, or helpful information for raising poultry. These communications are only sent if you have chosen to subscribe or opted in during checkout. You may unsubscribe at any time by clicking the link in the email or by contacting us directly. We respect your inbox and will never flood you with unnecessary messages. Instead, our goal is to provide useful, timely information that supports your interests in high-quality poultry and farm-raised products.
10. International Visitors
While Southern Rise Farms primarily serves customers within the United States, international visitors may also access our website. Please note that by providing your personal information, you are transferring it to the United States, where data protection laws may differ from those in your home country. By using our services, you consent to this transfer and understand that your information will be processed in accordance with this Privacy Policy. If you are accessing the site from outside the United States, you are responsible for compliance with local laws and regulations regarding data collection and privacy.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or laws. Updates will be posted here with the “Last Updated” date shown below.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Facebook: facebook.com/southernrisefarms
- Instagram: instagram.com/southernrisefarms