Shipping & Delivery Information

Shipping & Delivery Information

At Southern Rise Farms, shipping live animals and perishable products requires careful planning, proper packaging, and carrier-specific rules.

This page explains how shipping works, how charges are calculated, and what to expect after placing your order.

Please read carefully before ordering.

🚚 What We Ship

We currently ship the following product categories:

 

  • Day-Old Chicks

  • Juvenile Birds

  • Grower & Adult Birds

  • Fertilized Eggs

  • Frozen Products

 

Each category has different shipping requirements and is handled separately to ensure animal welfare, food safety, and carrier compliance.

📦 Separate Packages by Product Type

If your order contains multiple product types (for example, chicks and frozen products), your order will be split into separate shipments.
This means:

  • Each shipment may have its own shipping charge

  • Each shipment may arrive on different days

  • Each shipment may use a different USPS service

This is required by USPS regulations and best practices for live animals and perishables.

🐣 Live Poultry Shipping (Chicks, Juveniles, Growers, Adults)

Shipping Method

  • USPS Priority Express or Priority Mail, depending on bird type and destination

  • Live poultry does not ship via ground services

Packaging

  • Birds are shipped in ventilated, USPS-approved boxes

  • Box size and quantity per box are determined by:

    • Bird size and weight

    • Weather conditions

    • USPS live-animal limits

Orders are automatically packed into multiple boxes if needed.

Shipping & Handling Charges for Live Poultry

All charges are calculated automatically at checkout based on:
Shipping live poultry requires specialized packaging and handling beyond standard parcel shipping. 
Your shipping total is calculated automatically at checkout and may include:
  • USPS live animal postage (calculated in real time)
  • USPS live animal service fees, when applicable
  • Specialized live poultry shipping box and packaging materials (per box)
  • Live animal handling and packing fee, which covers the preparation and safe packaging of your chicks
  • Regional or carrier surcharges, when applicable
Your final shipping total is based on:
  • Delivery destination
  • Shipping service selected
  • Total weight of the order
  • Number of shipping boxes required to safely transport your birds

  • Current USPS live animal shipping rates and applicable fees

Please note: The USPS postage shown on your shipping label represents only the postage paid to USPS. It does not include the specialized packaging, live animal handling, or other shipping-related charges included in your checkout total.

⚠️ Important Live Arrival Notice

While USPS Priority Express offers the fastest delivery available, live arrival is not guaranteed due to factors beyond our control, including:

  • Weather delays

  • Carrier routing

  • Seasonal volume

  • Postal facility handling

We package carefully and ship according to industry best practices, but carrier delays are not refundable.

🥚 Fertilized Egg Shipping

  • Shipped via USPS Priority Mail

  • Packed in protective cartons inside USPS-approved boxes

  • Box capacity is limited to prevent damage during transit

Due to the nature of fertilized eggs:

  • Hatch rate is not guaranteed

  • Shipping fees are non-refundable once shipped

❄️ Frozen Product Shipping

Frozen products ship separately from live animals.

  • Shipped with insulation and cooling materials

  • Shipping method depends on destination and order size

  • Orders may ship early in the week to reduce transit time

🏡 Local Pickup (Available for Select Products)

Local pickup is available for customers near Winfield, Alabama.

  • Pickup options appear automatically at checkout when eligible

  • Local pickup charges may include box or handling fees, depending on the product

  • Live birds must be picked up during scheduled pickup windows

📍 Shipping Zones & Regional Rules

Shipping availability, pricing, and service options vary by region.
Some products:

  • May not ship to certain states

  • May require faster services based on distance

  • May require additional handling due to transit time

Available options are shown at checkout based on your address.

📅 Shipping Schedule

  • Orders ship Monday–Wednesday unless otherwise noted

  • Live birds are never shipped late in the week to avoid weekend delays

  • Tracking information is emailed once your order ships

❓ Questions Before Ordering?

We strongly encourage customers to contact us before placing an order if you are unsure about:

  • Shipping costs

  • Delivery timing

  • Combining multiple product types

  • Local pickup eligibility

📧 Contact us before ordering — we’re happy to help.

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